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Problems reaching Forticare servers

By Nenad Karlovcec1 min read
fortinetfortigateforticloud

When trying to register a Fortigate device to FortiCloud, an error occurs:

Unable to reach FortiCare servers. Please ensure connection before registration

To resolve the issue, configure the following on the Fortigate appliance:

CONFIG 
set fortiguard-anycast disable
end
 
config system fortiguard
set protocol udp
set port 53
end
 
execute update-now

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